State & territory jurisdictional reports: Activity relating to mental health reform prior to the implementation of the Fourth National Mental Health Plan

32. Build an accountable service delivery system that monitors its performance on service quality indicators and makes this information available to consumers and other stakeholders

Page last updated: December 2010

Department of Health and Ageing

  • The issue of public reporting was discussed by the National Mental Health Information Strategy Committee (MHISS) at its meeting of 19-20 November 2009. MHISS agreed the approach taken to implementation of the Fourth Plan needs to be informed by lessons learned elsewhere and identify the risks and opportunities awaiting the Australian mental health sector.
  • MHISS, with funding from the DoHA, are undertaking a review of the available evidence and experience, in both published and grey literature, of public reporting at the health service provider level. This review will inform the development of recommendations and an implementation strategy for the introduction of public reporting by mental health service organisations.

Department of Families, Housing, Community Services and Indigenous Affairs

  • FaHCSIA is contributing to building of an accountable service delivery system through its membership of the Mental Health Information Strategy Subcommittee and Mental Health Standing Committee