Female carers
Male carers

Female carers

Female aged 25 to 44 years, Major City, NSW
Caring for sibling or close family member. There needs to be an obvious and well known source of appropriate information eg. a website, Centrelink or Family assistance office, for all services required by Mental Health Users and carers in their local area-a one stop shop of services available in the community. (#19)

Female aged 25 to 44 years, Major City, NSW, Caring for sibling or close family member
Psychiatrists need to refer patients to it more often for it to have any use or effect on a consumers' well being. (#11)

Female aged 45 to 64 years, Inner Regional, NSW, Caring for child
My daughter has been using the Better Access Initiative since it started. Initially she was given the referral by her GP with no consultation with me as her carer. The main problem being that for her to access the service she needed $110 cash up front. (#27)

Female aged 45 to 64 years, Inner Regional, NSW, Caring for partner
I have been in the caring role since before the Better Access Initiative. If this was in place during our time, it would have given us more choice at a lot less expense. I am not sure how useful it would have been as the person i care for needed frequent treatment. (#9)

Female aged 45 to 64 years, Major City, NSW, Caring for child
With waiting lists so long in regional areas like ours, couldn't some sort of "priority" system be in place to fast track those requiring urgent attention? I'm talking about those with serious self-harm or aggression issues. (#31)

Female aged 45 to 64 years, Major City, NSW, Caring for partner
I think that GPs need more knowledge in regard to communicating with people who have mental health issues. I understand that Doctors have an overwhelming workload however, taking the time to talk to the patient and their carer and make sure that there is. . . .(incomplete comment) (#15)

Female aged 45 to 64 years, Major City, NSW, Caring for partner
Access should be provided where the carer and consumer have a joint visit occasionally. (#6)

Female aged 45 to 64 years, Major City, NSW, Caring for child
Twelve services may not be enough for someone with a longstanding psychological/mental health issue. (#10)

Female aged 45 to 64 years, Major City, QLD, Caring for child
I was told that we were not eligible because he was not taking any medication. I had to pay for all the services full price. There is no extras refund from MBF for psychology and nothing from Medicare. Even with his own Health Care Card, I had to pay full price. (#32)

Female aged 45 to 64 years, Major City, SA, Caring for partner
Many attempts are made to get a diagnosis, without success, so no treatment was available, but information was used to prove incapacity. (#24)
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Female aged 45 to 64 years, Major City, VIC, Caring for child
Yes, I think that the divide between clinical and generalist psychologists is destructive, non evidence based and damaging in the narrowing of effective therapeutic interventions. (#4)

Female aged 45 to 64 years, Major City, VIC, Caring for partner
There were providers in our area but too difficult to access in an acceptable timeframe. (#7)

Female aged 45 to 64 years, Caring for child
The person I care for doesn't live within the same postcode as myself. (#23)

Female aged 65 years and over, Inner Regional, VIC, Caring for child
The efficiency of the service seems to depend on the relationship the family already has with the GP. The GP's knowledge of the family, its general health and background facilitates Better Access. (#29)

Female aged 65 years and over, Major City, NSW, Caring for child
The time the doctors spend with the patient is minimal and the intervals between appointments is far too long (three months). The other problem is that the patient doesn't see the same doctor.. (#13)

Female aged 45 to 64 years, Major City, SA Caring for partner
The B.A. initiative is good, but needs much extending, especially rurally. (#30)

Male carers

Male aged 25 to 44 years, Inner Regional, NSW, Caring for a parent
The better outcomes initiative is corrupted by GP services only referring to their own psychologists in the practice. I waited months for my mother to be seen by a Psychologist from the Division of GP in the surgery, only to discover that we could in fact see one through Better Access. (#18)

Male aged 45 to 64 years, Major City, NSW, Caring for child
These resources are stretched to the limit, which means that sometimes the person I care for can only get basic help. There is a need for more thorough follow-up at my local level. (#20)

Male aged 45 to 64 years, Major City, NSW, Caring for a parent
GPs seem reluctant to complete the paperwork that is required in this process. (#28)

Male aged 45 to 64 years, Major City, SA, Caring for partner
Anything that can make any part of the caring procedure less complicated and quicker can only be OF GREAT VALUE. (#21)

Male aged 65 years and over, Major City, SA, Caring for child
I write as a desperate Caring for a parent. Our adopted son is 35, has bi-polar and sees a private psychiatrist. We pay all medical bills and health insurance, and significant other bills to keep him in public housing so he has a place of his own. (#25)