To what extent do you agree with the following statement:

Q14. Workers within my organisation are aware of the services offered by Better Access

Q15. Workers within my organisation know how to refer people to services available through Better Access

Q16. Better Access has improved the mental health service system

Q17. Better Access provides referral options for people contacting my organisation who we would not normally provide services to

Q18. Better Access complements the services that my organisation provides

Q19. Better Access has reduced demand for the services that my organisation provides

Q14. To what extent do you agree with the following statement: Workers within my organisation are aware of the services offered by Better Access.

Thirty nine per cent agreed with the statement that workers within their organisation are aware of the services offered by Better Access. Thirty six per cent disagreed with this statement. Twenty one per cent were unsure and four per cent did not respond.
RespondentsPer cent
Strongly agree
5
10%
Agree
14
29%
Unsure
10
21%
Disagree
8
17%
Strongly disagree
9
19%
Did not respond
2
4%
Grand total
48
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
Total
Strongly agree
3
1
0
0
1
5
Agree
4
3
0
2
5
14
Unsure
2
0
1
4
3
10
Disagree
3
3
1
0
1
8
Strongly disagree
4
4
0
0
1
9
Did not respond
0
0
1
0
1
2
Grand total
16
11
3
6
12
48
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Q15. To what extent do you agree with the following statement: Workers within my organisation know how to refer people to services available through Better Access.

Twenty seven per cent agreed with the statement that workers within their organisation know how to refer people to services available through Better Access. Forty per cent disagreed with this statement. Twenty three per cent were unsure and 10 per cent did not respond.
RespondentsPer cent
Strongly agree
1
2%
Agree
12
25%
Unsure
11
23%
Disagree
11
23%
Strongly disagree
8
17%
Did not respond
5
10%
Grand total
48
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
Total
Strongly agree
0
1
0
0
0
1
Agree
6
2
0
1
3
12
Unsure
1
2
1
3
4
11
Disagree
4
2
1
1
3
11
Strongly disagree
3
4
0
0
1
8
Did not respond
2
0
1
1
1
5
Grand total
16
11
3
6
12
48

Q16. To what extent do you agree with the following statement: Better Access has improved the mental health service system

Twenty seven per cent agreed with the statement that Better Access has improved the mental health service system. Nineteen per cent disagreed with this statement. Fifty four per cent were unsure.
RespondentsPer cent
Strongly agree
3
6%
Agree
10
21%
Unsure
26
54%
Disagree
9
19%
Grand total
48
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
Total
Strongly agree
2
0
0
0
1
3
Agree
3
3
0
0
4
10
Unsure
6
7
3
5
5
26
Disagree
5
1
0
1
2
9
Grand total
16
11
3
6
12
48
Top of page

Q17. To what extent do you agree with the following statement: Better Access provides referral options for people contacting my organisation who we would not normally provide services to.

Fourteen per cent agreed with the statement that Better Access provides referral options for people contacting their organisation who they would not normally provide services to. Thirty four per cent disagreed with this statement. Forty six per cent were unsure and six per cent did not respond.
RespondentsPer cent
Strongly agree
2
4%
Agree
5
10%
Unsure
22
46%
Disagree
10
21%
Strongly disagree
6
13%
Did not respond
3
6%
Grand total
48
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
Total
Strongly agree
1
0
0
0
1
2
Agree
1
1
0
0
3
5
Unsure
7
6
2
3
4
22
Disagree
5
2
0
2
1
10
Strongly disagree
1
2
0
1
2
6
Did not respond
1
0
1
0
1
3
Grand total
16
11
3
6
12
48

Q18. To what extent do you agree with the following statement: Better Access complements the services that my organisation provides

Forty one per cent agreed with the statement that Better Access complements the services that their organisation provides. Twenty three per cent disagreed with this statement. Twenty nine per cent were unsure and six per cent did not respond.
RespondentsPer cent
Strongly agree
4
8%
Agree
16
33%
Unsure
14
29%
Disagree
9
19%
Strongly disagree
2
4%
Did not respond
3
6%
Grand total
48
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
Total
Strongly agree
2
0
0
0
2
4
Agree
4
5
0
2
5
16
Unsure
4
5
2
2
1
14
Disagree
6
1
0
1
1
9
Strongly disagree
0
0
0
1
1
2
Did not respond
0
0
1
0
2
3
Grand total
16
11
3
6
12
48
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Q19. To what extent do you agree with the following statement: Better Access has reduced demand for the services that my organisation provides.

Only four per cent agreed with the statement that Better Access has reduced demand for the services that their organisation provides. Fifty two per cent disagreed with this statement. Thirty eight per cent were unsure and six per cent did not respond.
RespondentsPer cent
Strongly agree
1
2%
Agree
1
2%
Unsure
18
38%
Disagree
17
35%
Strongly disagree
8
17%
Did not respond
3
6%
Grand total
48
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
Total
Strongly agree
0
0
0
0
1
1
Agree
1
0
0
0
0
1
Unsure
4
6
2
2
4
18
Disagree
9
4
0
3
1
17
Strongly disagree
2
1
0
1
4
8
Did not respond
0
0
1
0
2
3
Grand total
16
11
3
6
12
48