Q1. What best describes the purpose of your organisation?

Q2. What best describes your role within your organisation?

Q3. In which state/territory is your service based?

Q4. Where is most of your service provided?

Q5. What is the primary client group of your organisation?

Q6. How many staff are involved in direct client service delivery in your organisation?

Q1. What best describes the purpose of your organisation?

For the majority of respondents (58 per cent), the purpose of their organisation was to provide direct mental health services. Eight respondents indicated that consumer and advocacy and support was their main purpose and eight indicated support and information to carers. Two respondents reported information and referral services was their purpose, one reported peak and one did not provide a purpose.
RespondentsPer cent
Consumer advocacy and support
8
17%
Direct mental health service provision
28
58%
Information and referral services
2
4%
Peak
1
2%
Support and information to carers
8
17%
(blank)
1
2%
Grand total
48
100%
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Q2. What best describes your role within your organisation?

Respondents comprised 11 service providers, 32 service director/team leaders, four administrative managers and one respondent who did not provide their occupation.
RespondentsPer cent
Administrative manager
4
8%
Service director / team leader
32
67%
Service provider
11
23%
(blank)
1
2%
Grand total
48
100%

Q3. In which state/territory is your service based?

The majority of respondents (71 per cent) were from New South Wales. Seventeen per cent of respondents were from Western Australia, whilst all other states and territories excluding the Australian Capital Territory (no respondents) had less than five per cent of respondents each. One respondent did not provide the state or territory where their service is based
RespondentsPer cent
New South Wales
34
71%
Northern Territory
1
2%
Queensland
1
2%
South Australia
1
2%
Victoria
2
4%
Western Australia
8
17%
(blank)
1
2%
Grand total
48
100%

Q4. Where is most of your service provided?

The majority of respondents (33 per cent) provide most of their service in a metropolitan area. Twenty three per cent of respondents provide most of their service in a regional area and 13 per cent provide most of their service in a rural area. Twenty five per cent of respondents provide their services statewide whilst 6 per cent provide their service in a remote area.
RespondentsPer cent
Metropolitan area
16
33%
Regional area
11
23%
Remote area
3
6%
Rural area
6
13%
Statewide
12
25%
Grand total
48
100%
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Q5. What is the primary client group of your organisation?

Out of the total 48 respondents, more than 90 per cent identified general adults as the primary client group of their organisation. Thirteen per cent identified adolescents, eight per cent identified children and 7 per cent identified older people.
RespondentsPer cent of total respondents
Children (0 to 12 years)
4
8%
Adolescent/younger people (12 to 18 years)
6
13%
General adult (18 to 64 years)
44
92%
Older people (65 years and older)
8
17%

Q6. How many staff are involved in direct client service delivery in your organisation?

The majority (65 per cent) of the respondents’ organisations have less than 20 staff involved in direct client service delivery. Fifteen per cent have between 21 and 50 staff and four per cent have between 51 and 100 staff. Seventeen per cent of respondents have more than 100 staff involved in client service delivery.
RespondentsPer cent
Less than 10
22
46%
Between 11 and 20
9
19%
Between 21 and 50
7
15%
Between 51 and 100
2
4%
More than 100
8
17%
Grand total
48
100%