To what extent do you agree with the following statement:

Q14. Workers within my organisation are aware of the services offered by Better Access

Q15. Workers within my organisation know how to refer people to services available through Better Access

Q16. Better Access has improved the mental health service system

Q17. Better Access provides referral options for people contacting my organisation who we would not normally provide services to

Q18. Better Access complements the services that my organisation provides

Q19. Better Access has reduced demand for the services that my organisation provides

Q14. To what extent do you agree with the following statement: Workers within my organisation are aware of the services offered by Better Access.

Sixty three per cent agreed with the statement that workers within their organisation are aware of the services offered by Better Access. Eighteen per cent disagreed with this statement. Seventeen per cent were unsure and two per cent did not respond.
RespondentsPer cent
Strongly agree
47
21%
Agree
96
42%
Unsure
40
17%
Disagree
25
11%
Strongly disagree
16
7%
Did not respond
5
2%
Grand total
229
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
(blank)
Respondents
Total
Strongly agree
23
13
0
6
4
1
47
Agree
67
18
3
3
5
0
96
Unsure
25
6
0
8
1
0
40
Disagree
16
3
1
4
1
0
25
Strongly disagree
12
1
0
1
2
0
16
Did not respond
2
0
0
2
0
1
5
Grand total
145
41
4
24
13
2
229
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Q15. To what extent do you agree with the following statement: Workers within my organisation know how to refer people to services available through Better Access.

Forty nine per cent agreed with the statement that workers within their organisation know how to refer people to services available through Better Access. Twenty one per cent disagreed with this statement. Twenty four per cent were unsure and six per cent did not respond.
RespondentsPer cent
Strongly agree
30
13%
Agree
82
36%
Unsure
54
24%
Disagree
35
15%
Strongly disagree
14
6%
Did not respond
14
6%
Grand total
229
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
(blank)
Respondents
Total
Strongly agree
17
7
0
3
3
0
30
Agree
50
16
4
10
2
0
82
Unsure
32
11
0
4
6
1
54
Disagree
25
4
0
6
0
0
35
Strongly disagree
11
1
0
0
2
0
14
Did not respond
10
2
0
1
0
1
14
Grand total
145
41
4
24
13
2
229

Q16. To what extent do you agree with the following statement: Better Access has improved the mental health service system

Fifty seven per cent agreed with the statement that Better Access has improved the mental health service system. Seventeen per cent disagreed with this statement. Twenty seven per cent were unsure.
RespondentsPer cent
Strongly agree
43
19%
Agree
86
38%
Unsure
61
27%
Disagree
25
11%
Strongly disagree
13
6%
Did not respond
1
0%
Grand total
229
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
(blank)
Respondents
Total
Strongly agree
23
13
0
2
5
0
43
Agree
54
14
1
12
4
1
86
Unsure
42
9
1
8
1
0
61
Disagree
16
4
1
2
2
0
25
Strongly disagree
10
1
1
0
1
0
13
Did not respond
0
0
0
0
0
1
1
Grand total
145
41
4
24
13
2
229
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Q17. To what extent do you agree with the following statement: Better Access provides referral options for people contacting my organisation who we would not normally provide services to.

Fifty two per cent agreed with the statement that Better Access provides referral options for people contacting their organisation who they would not normally provide services to. Twenty five per cent disagreed with this statement. Twenty one per cent were unsure and two per cent did not respond.
RespondentsPer cent
Strongly agree
53
23%
Agree
67
29%
Unsure
49
21%
Disagree
36
16%
Strongly disagree
20
9%
Did not respond
4
2%
Grand total
229
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
(blank)
Respondents
Total
Strongly agree
30
14
1
4
4
0
53
Agree
44
8
1
10
3
1
67
Unsure
33
6
0
6
4
0
49
Disagree
19
10
1
4
2
0
36
Strongly disagree
16
3
1
0
0
0
20
Did not respond
3
0
0
0
0
1
4
Grand total
145
41
4
24
13
2
229

Q18. To what extent do you agree with the following statement: Better Access complements the services that my organisation provides.

Sixty five per cent agreed with the statement that Better Access complements the services that their organisation provides. Thirteen per cent disagreed with this statement. Twenty per cent were unsure and one per cent did not respond.
Q18. To what extent do you agree with the following statement: Better Access complements the services that my organisation provides.
RespondentsPer cent
Strongly agree
65
28%
Agree
85
37%
Unsure
46
20%
Disagree
19
8%
Strongly disagree
12
5%
Did not respond
2
1%
Grand total
229
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
(blank)
Respondents
Total
Strongly agree
38
18
0
5
4
0
65
Agree
54
13
1
14
2
1
85
Unsure
33
5
0
3
5
0
46
Disagree
11
3
2
1
2
0
19
Strongly disagree
9
2
1
0
0
0
12
Did not respond
0
0
0
1
0
1
2
Grand total
145
41
4
24
13
2
229
Top of page

Q19. To what extent do you agree with the following statement: Better Access has reduced demand for the services that my organisation provides.

Twenty one per cent agreed with the statement that Better Access has reduced demand for the services that their organisation provides. Fifty one per cent disagreed with this statement. Twenty eight per cent were unsure and one per cent did not respond.
RespondentsPer cent
Strongly agree
18
8%
Agree
29
13%
Unsure
64
28%
Disagree
68
30%
Strongly disagree
48
21%
Did not respond
2
1%
Grand total
229
100%
Respondents
Metropolitan
Respondents
Regional
Respondents
Remote
Respondents
Rural
Respondents
Statewide
Respondents
(blank)
Respondents
Total
Strongly agree
12
4
0
1
1
0
18
Agree
17
8
0
2
2
0
29
Unsure
36
10
1
13
3
1
64
Disagree
45
10
2
6
5
0
68
Strongly disagree
34
9
1
2
2
0
48
Did not respond
1
0
0
0
0
1
2
Grand total
145
41
4
24
13
2
229