To what extend do you agree with the following statement:

Q37. Better Access has contributed to making mental health services more accessible for people from culturally and linguistically diverse backgrounds

Q38. Better Access has contributed to making mental health services more accessible for children and young people

Q39. Better Access has contributed to making mental health services more accessible for older people

Q40. Additional comments

Q41. Better Access has contributed to more appropriate services being provided to people with anxiety or depression related disorders

Q42. Better Access has contributed to more appropriate services being provided to people with substance use disorders

Q43. Better Access has contributed to more appropriate services being provided to Aboriginal and Torres Strait Islander people

Q44. Better Access has contributed to more appropriate services being provided to people living in rural communities

Q45. Better Access has contributed to more appropriate services being provided to people living in remote communities

Q46. Better Access has contributed to more appropriate services being provided to people from culturally and linguistically diverse backgrounds

Q37. To what extent do you agree with the following statement: the Better Access initiative has contributed to making mental health services more accessible for people from culturally and linguistically diverse backgrounds.35

Twenty one per cent of respondents agreed with the statement that the Better Access Initiative had contributed to making health services more accessible for people from culturally and linguistically diverse backgrounds. Sixteen per cent disagreed. Sixty per cent of respondents reported that they were unsure and two per cent did not respond to this question.
RespondentsPer cent
Strongly agree
8
4%
Agree
35
17%
Unsure
122
60%
Disagree
27
13%
Strongly disagree
7
3%
Did not respond
4
2%
Grand total
203
100%
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Q38. To what extent do you agree with the following statement: the Better Access initiative has contributed to making mental health services more accessible for children and young people.

Sixty five per cent of respondents agreed with the statement that the Better Access Initiative had contributed to making mental health services more accessible for children and young people. Ten per cent disagreed. Twenty three per cent of respondents reported that they were unsure and two per cent did not respond to this question.
RespondentsPer cent
Strongly agree
46
23%
Agree
86
42%
Unsure
46
23%
Disagree
14
7%
Strongly disagree
7
3%
Did not respond
4
2%
Grand total
203
100%

Q39. To what extent do you agree with the following statement: the Better Access initiative has contributed to making mental health services more accessible for older people (i.e. those aged 65 + years).

Sixty five per cent of respondents agreed with the statement that the Better Access Initiative had contributed to making mental health services more accessible for older people. Ten per cent disagreed. Twenty three per cent of respondents reported that they were unsure and one per cent did not respond to this question.
RespondentsPer cent
Strongly agree
47
23%
Agree
85
42%
Unsure
47
23%
Disagree
16
8%
Strongly disagree
5
2%
Did not respond
3
1%
Grand total
203
100%

Q40. Additional comments

Feedback received through this question is included in the main body of the report and provided at the conclusion of this appendix.

Q41. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to people with anxiety or depression related disorders.

Seventy nine per cent of respondents agreed with the statement that the Better Access Initiative had contributed to more appropriate services being provided to people with anxiety or depression related disorders. Two per cent of respondents disagreed. Five per cent were unsure and 13 per cent did not respond to this question.
RespondentsPer cent
Strongly agree
75
37%
Agree
85
42%
Unsure
11
5%
Disagree
3
1%
Strongly disagree
3
1%
Did not respond
26
13%
Grand total
203
100%
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Q42. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to people with substance use disorders.

Twenty seven per cent of respondents agreed with the statement that the Better Access Initiative has contributed to more appropriate services being provided to people with substance abuse disorders. Twenty per cent disagreed with this statement. Thirty nine per cent per cent of respondents unsure and 13 per cent did not respond to this question.
RespondentsPer cent
Strongly agree
15
7%
Agree
41
20%
Unsure
79
39%
Disagree
29
14%
Strongly disagree
12
6%
Did not respond
27
13%
Grand total
203
100%

Q43. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to Aboriginal and Torres Strait Islander people.

Ten per cent of respondents agreed with the statement that the Better Access Initiative has contributed to more appropriate services being provided to Aboriginal and Torres Strait Islander people. Twelve per cent disagreed with this statement. Sixty four per cent of respondents were unsure and 13 per cent did not respond to this question. This distribution of responses was broadly consistent across the regions although the two respondents from the remote regions disagreed or were unsure.
RespondentsPer cent
Strongly agree
4
2%
Agree
16
8%
Unsure
130
64%
Disagree
15
7%
Strongly disagree
11
5%
Did not respond
27
13%
Grand total
203
100%
Respondents
Major City
Respondents
Inner Regional
Respondents
Outer Regional
Respondents
Remote
Respondents
Total
Strongly agree
2
0
0
0
2
Agree
7
6
0
0
13
Unsure
95
18
7
1
121
Disagree
8
2
4
0
14
Strongly disagree
6
3
0
1
10
Did not respond
14
7
2
0
23
Grand total
132
36
13
2
183
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Q44. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to people living in rural communities.

Twenty per cent of respondents agreed with the statement that the Better Access Initiative has contributed to more appropriate services being provided to people living in rural communities. Eight per cent disagreed with this statement. Fifty seven per cent of respondents were unsure and 14 per cent did not respond to this question. By region, the distribution of responses varied, with the majority of regional respondents agreeing with the statement while the majority of major city respondents were unsure.
RespondentsPer cent
Strongly agree
11
5%
Agree
31
15%
Unsure
115
57%
Disagree
9
4%
Strongly disagree
9
4%
Did not respond
28
14%
Grand total
203
100%
Respondents
Major City
Respondents
Inner Regional
Respondents
Outer Regional
Respondents
Remote
Respondents
Total
Strongly agree
4
3
2
0
9
Agree
11
14
5
0
30
Unsure
92
7
4
1
104
Disagree
6
1
0
1
8
Strongly disagree
4
4
0
0
8
Did not respond
15
7
2
0
24
Grand total
132
36
13
2
183

Q45. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to people living in remote communities.

Ten per cent of respondents agreed with the statement that the Better Access Initiative has contributed to more appropriate services being provided to people living in remote communities. Eleven per cent disagreed with this statement. Sixty six per cent of respondents were unsure and 13 per cent did not respond to this question. This distribution of responses was broadly consistent across the regions although the two respondents from the remote regions disagreed or were unsure.
RespondentsPer cent
Strongly agree
4
2%
Agree
16
8%
Unsure
133
66%
Disagree
12
6%
Strongly disagree
11
5%
Did not respond
27
13%
Grand total
203
100%
Respondents
Major City
Respondents
Inner Regional
Respondents
Outer Regional
Respondents
Remote
Respondents
Total
Strongly agree
2
1
0
0
3
Agree
5
7
2
0
14
Unsure
98
15
9
1
123
Disagree
7
3
0
0
10
Strongly disagree
6
3
0
1
10
Did not respond
14
7
2
0
23
Grand total
132
36
13
2
183
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Q46. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to people from culturally and linguistically diverse backgrounds.

Eighteen per cent of respondents agreed with the statement that the Better Access Initiative has contributed to more appropriate services being provided to people from culturally and linguistically diverse backgrounds. Twelve per cent disagreed with this statement. Fifty five per cent of respondents were unsure and 14 per cent did not respond to this question.
RespondentsPer cent
Strongly agree
7
3%
Agree
31
15%
Unsure
111
55%
Disagree
17
8%
Strongly disagree
9
4%
Did not respond
28
14%
Grand total
203
100%

Footnotes

35 Note previous question 31 refers to Better Access Initiative contributing to more culturally and linguistically diverse mental health services