To what extent do you agree with the following statement:

Q37. Better Access has contributed to making mental health services more accessible for people from culturally and linguistically diverse backgrounds

Q38. Better Access has contributed to making mental health services more accessible for children and young people

Q39. Better Access has contributed to making mental health services more accessible for older people

Q40. Additional comments

Q41. Better Access has contributed to more appropriate services being provided to people with anxiety or depression related disorders

Q42. Better Access has contributed to more appropriate services being provided to people with substance use disorders

Q43. Better Access has contributed to more appropriate services being provided to Aboriginal and Torres Strait Islander people

Q44. Better Access has contributed to more appropriate services being provided to people living in rural communities

Q45. Better Access has contributed to more appropriate services being provided to people living in remote communities

Q46. Better Access has contributed to more appropriate services being provided to people from culturally and linguistically diverse backgrounds

Q37. To what extent do you agree with the following statement: the Better Access initiative has contributed to making mental health services more accessible for people from culturally and linguistically diverse backgrounds.13

Thirty seven per cent of respondents agreed with the statement that the Better Access Initiative had contributed to making health services more accessible for people from culturally and linguistically diverse backgrounds. Eleven per cent disagreed. Fifty three per cent of respondents reported that they were unsure and one per cent did not respond to this question.
RespondentsPer cent
Strongly agree
45
11%
Agree
109
26%
Unsure
223
53%
Disagree
32
8%
Strongly disagree
7
2%
Did not respond
4
1%
Grand total
420
100%
Top of page

Responses by occupation

There was no significant difference14 in responses to this question between occupational groups.
Strongly agree
Number
Strongly agree
Per cent
Agree
Number
Agree
Per cent
Unsure
Number
Unsure
Per cent
Disagree
Number
Disagree
Per cent
Strongly disagree
Number
Strongly disagree
Per cent
Did not respond
Number
Did not respond
Per cent
Total responses
Number
Total responses
Per cent
Clinical Psychologist
17
13%
32
24%
72
55%
9
7%
1
1%
0%
131
100%
Psychologist
17
13%
39
29%
64
48%
11
8%
1
1%
1
1%
133
100%
Social Worker
11
7%
38
25%
87
57%
12
8%
5
3%
0%
153
100%
Occupational Therapist
0%
0%
0%
0%
0%
1
100%
1
100%
Total responses
45
11%
109
26%
223
53%
32
8%
7
2%
2
0%
418
100%

Q38. To what extent do you agree with the following statement: the Better Access initiative has contributed to making mental health services more accessible for children and young people.

Seventy two per cent of respondents agreed with the statement that the Better Access Initiative had contributed to making mental health services more accessible for children and young people. Four per cent disagreed. Twenty three per cent of respondents reported that they were unsure and one per cent did not respond to this question.
RespondentsPer cent
Strongly agree
138
33%
Agree
164
39%
Unsure
98
23%
Disagree
12
3%
Strongly disagree
5
1%
Did not respond
3
1%
Grand total
420
100%

Responses by occupation

Significantly fewer social workers15 agreed that the Better Access Initiative had contributed to services being more accessible for children and young people than other occupational groups.
Strongly agree
Number
Strongly agree
Per cent
Agree
Number
Agree
Per cent
Unsure
Number
Unsure
Per cent
Disagree
Number
Disagree
Per cent
Strongly disagree
Number
Strongly disagree
Per cent
Did not respond
Number
Did not respond
Per cent
Total responses
Number
Total responses
Per cent
Clinical Psychologist
57
44%
49
37%
22
17%
1
1%
2
2%
0%
131
100%
Psychologist
48
36%
54
41%
25
19%
5
4%
1
1%
0%
133
100%
Social Worker
33
22%
61
40%
51
33%
6
4%
2
1%
0%
153
100%
Occupational Therapist
0%
0%
0%
0%
0%
1
100%
1
100%
Total responses
138
33%
164
39%
98
23%
12
3%
5
1%
1
0%
418
100%
Top of page

Q39. To what extent do you agree with the following statement: the Better Access initiative has contributed to making mental health services more accessible for older people (i.e. those aged 65 + years).

Seventy one per cent of respondents agreed with the statement that the Better Access Initiative had contributed to making mental health services more accessible for older people. Five per cent disagreed. Twenty three per cent of respondents reported that they were unsure and two per cent did not respond to this question.
RespondentsPer cent
Strongly agree
140
33%
Agree
160
38%
Unsure
95
23%
Disagree
13
3%
Strongly disagree
7
2%
Did not respond
5
1%
Grand total
420
100%

Responses by occupation

Fewer social workers agreed that the Better Access Initiative had contributed to services being more accessible for older people than did other occupational groups. The difference was approaching significance16.
Strongly agree
Number
Strongly agree
Per cent
Agree
Number
Agree
Per cent
Unsure
Number
Unsure
Per cent
Disagree
Number
Disagree
Per cent
Strongly disagree
Number
Strongly disagree
Per cent
Did not respond
Number
Did not respond
Per cent
Total responses
Number
Total responses
Per cent
Clinical Psychologist
51
39%
45
34%
30
23%
2
2%
2
2%
1
1%
131
100%
Psychologist
58
44%
49
37%
20
15%
5
4%
1
1%
0%
133
100%
Social Worker
31
20%
66
43%
45
29%
6
4%
4
3%
1
1%
153
100%
Occupational Therapist
0%
0%
0%
0%
0%
1
100%
1
100%
Total responses
140
33%
160
38%
95
23%
13
3%
7
2%
3
1%
418
100%

Q40. Additional comments

Feedback received through this question is included in the main body of the report and provided at the conclusion of this appendix.

Q41. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to people with anxiety or depression related disorders.

Seventy five per cent of respondents agreed with the statement that the Better Access Initiative had contributed to more appropriate services being provided to people with anxiety or depression related disorders. Two per cent of respondents were unsure and 23 per cent did not respond to this question.
RespondentsPer cent
Strongly agree
225
54%
Agree
87
21%
Unsure
8
2%
Disagree
2
0%
Strongly disagree
1
0%
Did not respond
97
23%
Grand total
420
100%
Top of page

Responses by occupation

There was no significant difference17 in responses to this question between occupational groups.
Strongly agree
Number
Strongly agree
Per cent
Agree
Number
Agree
Per cent
Unsure
Number
Unsure
Per cent
Disagree
Number
Disagree
Per cent
Strongly disagree
Number
Strongly disagree
Per cent
Did not respond
Number
Did not respond
Per cent
Total responses
Number
Total responses
Per cent
Clinical Psychologist
76
58%
25
19%
1
1%
0%
1
1%
28
21%
131
100%
Psychologist
82
62%
16
12%
5
4%
2
2%
0%
28
21%
133
100%
Social Worker
67
44%
46
30%
2
1%
0%
0%
38
25%
153
100%
Occupational Therapist
0%
0%
0%
0%
0%
1
100%
1
100%
Total responses
225
54%
87
21%
8
2%
2
0%
1
0%
95
23%
418
100%

Q42. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to people with substance use disorders.

Forty four per cent of respondents agreed with the statement that the Better Access Initiative has contributed to more appropriate services being provided to people with substance abuse disorders. Three per cent disagreed with this statement. Twenty nine per cent per cent of respondents unsure and 24 four per cent did not respond to this question.
RespondentsPer cent
Strongly agree
77
18%
Agree
109
26%
Unsure
123
29%
Disagree
11
3%
Strongly disagree
1
0%
Did not respond
99
24%
Grand total
420
100%

Responses by occupation

There was no significant difference18 in responses to this question between occupational groups.
Strongly agree
Number
Strongly agree
Per cent
Agree
Number
Agree
Per cent
Unsure
Number
Unsure
Per cent
Disagree
Number
Disagree
Per cent
Strongly disagree
Number
Strongly disagree
Per cent
Did not respond
Number
Did not respond
Per cent
Total responses
Number
Total responses
Per cent
Clinical Psychologist
25
19%
32
24%
42
32%
2
2%
1
1%
29
22%
131
100%
Psychologist
29
22%
38
29%
31
23%
6
5%
0%
29
22%
133
100%
Social Worker
23
15%
39
25%
50
33%
3
2%
0%
38
25%
153
100%
Occupational Therapist
0%
0%
0%
0%
0%
1
100%
1
100%
Total responses
77
18%
109
26%
123
29%
11
3%
1
0%
97
23%
418
100%
Top of page

Q43. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to Aboriginal and Torres Strait Islander people.

Thirteen per cent of respondents agreed with the statement that the Better Access Initiative has contributed to more appropriate services being provided to Aboriginal and Torres Strait Islander people. Four per cent disagreed with this statement. Sixty per cent of respondents were unsure and 24 per cent did not respond to this question.
RespondentsPer cent
Strongly agree
16
4%
Agree
38
9%
Unsure
250
60%
Disagree
15
4%
Strongly disagree
2
0%
Did not respond
99
24%
Grand total
420
100%

Responses by occupation

There was no significant difference19 in responses to this question between occupational groups.
Strongly agree
Number
Strongly agree
Per cent
Agree
Number
Agree
Per cent
Unsure
Number
Unsure
Per cent
Disagree
Number
Disagree
Per cent
Strongly disagree
Number
Strongly disagree
Per cent
Did not respond
Number
Did not respond
Per cent
Total responses
Number
Total responses
Per cent
Clinical Psychologist
7
5%
15
11%
78
60%
2
2%
0%
29
22%
131
100%
Psychologist
6
5%
15
11%
78
59%
5
4%
0%
29
22%
133
100%
Social Worker
3
2%
8
5%
94
61%
8
5%
2
1%
38
25%
153
100%
Occupational Therapist
0%
0%
0%
0%
0%
1
100%
1
100%
Total responses
16
4%
38
9%
250
60%
15
4%
2
0%
97
23%
418
100%

Q44. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to people living in rural communities.

Twenty six per cent of respondents agreed with the statement that the Better Access Initiative has contributed to more appropriate services being provided to people living in rural communities. Four per cent disagreed with this statement. Forty seven per cent of respondents were unsure and 25 per cent did not respond to this question.
NumberPer cent
Strongly agree
49
12%
Agree
57
14%
Unsure
196
47%
Disagree
11
3%
Strongly disagree
4
1%
Did not respond
103
25%
Grand total
420
100%
Top of page

Responses by occupation

There was no significant difference20 in responses to this question between occupational groups.
Strongly agree
Number
Strongly agree
Per cent
Agree
Number
Agree
Per cent
Unsure
Number
Unsure
Per cent
Disagree
Number
Disagree
Per cent
Strongly disagree
Number
Strongly disagree
Per cent
Did not respond
Number
Did not respond
Per cent
Total responses
Number
Total responses
Per cent
Clinical Psychologist
17
13%
18
14%
61
47%
5
4%
0%
30
23%
131
100%
Psychologist
18
14%
14
11%
65
49%
2
2%
3
2%
31
23%
133
100%
Social Worker
14
9%
25
16%
70
46%
4
3%
1
1%
39
25%
153
100%
Occupational Therapist
0%
0%
0%
0%
0%
1
100%
1
100%
Total responses
49
12%
57
14%
196
47%
11
3%
4
1%
101
24%
418
100%

Q45. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to people living in remote communities.

Fourteen per cent of respondents agreed with the statement that the Better Access Initiative has contributed to more appropriate services being provided to people living in remote communities. Four per cent disagreed with this statement. Fifty seven per cent of respondents were unsure and 25 per cent did not respond to this question.
RespondentsPer cent
Strongly agree
23
5%
Agree
37
9%
Unsure
241
57%
Disagree
12
3%
Strongly disagree
4
1%
Did not respond
103
25%
Grand total
420
100%

Responses by occupation

There was no significant difference21 in responses to this question between occupational groups.
Strongly agree
Number
Strongly agree
Per cent
Agree
Number
Agree
Per cent
Unsure
Number
Unsure
Per cent
Disagree
Number
Disagree
Per cent
Strongly disagree
Number
Strongly disagree
Per cent
Did not respond
Number
Did not respond
Per cent
Total responses
Number
Total responses
Per cent
Clinical Psychologist
9
7%
10
8%
77
59%
4
3%
1
1%
30
23%
131
100%
Psychologist
8
6%
9
7%
81
61%
2
2%
2
2%
31
23%
133
100%
Social Worker
6
4%
18
12%
83
54%
6
4%
1
1%
39
25%
153
100%
Occupational Therapist
0%
0%
0%
0%
0%
1
100%
1
100%
Total responses
23
6%
37
9%
241
58%
12
3%
4
1%
101
24%
418
100%
Top of page

Q46. To what extent do you agree with the following statement: the Better Access initiative has contributed to more appropriate services being provided to people from culturally and linguistically diverse backgrounds.

Twenty seven per cent of respondents agreed with the statement that the Better Access Initiative has contributed to more appropriate services being provided to people from culturally and linguistically diverse backgrounds. Four per cent disagreed with this statement. Forty six per cent of respondents were unsure and 24 per cent did not respond to this question.
RespondentsPer cent
Strongly agree
32
8%
Agree
78
19%
Unsure
192
46%
Disagree
15
4%
Strongly disagree
1
0%
Did not respond
102
24%
Grand total
420
100%

Responses by occupation

There was no significant difference22 in responses to this question between occupational groups.
Strongly agree
Number
Strongly agree
Per cent
Agree
Number
Agree
Per cent
Unsure
Number
Unsure
Per cent
Disagree
Number
Disagree
Per cent
Strongly disagree
Number
Strongly disagree
Per cent
Did not respond
Number
Did not respond
Per cent
Total responses
Number
Total responses
Per cent
Clinical Psychologist
11
8%
26
20%
59
45%
3
2%
0%
32
24%
131
100%
Psychologist
15
11%
28
21%
56
42%
5
4%
0%
29
22%
133
100%
Social Worker
6
4%
24
16%
77
50%
7
5%
1
1%
38
25%
153
100%
Occupational Therapist
0%
0%
0%
0%
0%
1
100%
1
100%
Total responses
32
8%
78
19%
192
46%
15
4%
1
0%
100
24%
418
100%

Footnotes

13 Note previous question 31 refers to Better Access Initiative contributing to more culturally and linguistically diverse mental health services
14 Chi-squared 3.06, Degrees of freedom = 4, P= 0.55
15 Chi-squared 14.35, Degrees of freedom = 4, P= 0.006
16 Chi-squared 9.41, Degrees of freedom = 4, P= 0.052
17 Chi-squared 3.63, Degrees of freedom = 4, P= 0.46
18 Chi-squared 4.17, Degrees of freedom = 4, P= 0.38
19 Chi-squared 6.39, Degrees of freedom = 4, P= 0.17
20 Chi-squared 0.33, Degrees of freedom = 4, P= 0.99
21 Chi-squared 1.02, Degrees of freedom = 4, P= 0.91
22 Chi-squared 5.69, Degrees of freedom = 4, P= 0.22
23 Chi-squared 9.16, Degrees of freedom = 4, P= 0.06