This chapter presents the findings of the baseline and evaluation interviews conducted with staff and consumer participants in each of the five sites conducting demonstration consumer participation projects. Baseline interviews aimed to collect information about understandings of consumer participation and expectations of the demonstration project prior to the implementation of the demonstration projects. Evaluation interviews were conducted three to six months after the implementation of the demonstration projects and aimed to explore staff and consumers' experiences of the project, and to map changes in understandings or attitudes toward consumer participation. We will present the findings of the baseline interviews, then evaluation interviews, and then summarise key themes across both sets of findings. The table below provides a summary of the participants in baseline and evaluation interviews.
Summary of the participants in baseline and evaluation interviews
|Key staff||Key consumer||General staff||General consumer|
|Baseline - Males|
|Baseline - Females|
|Evaluation - Males|
|Evaluation - Females|