Purpose of Online Services Report (OSR) data collectionThe data collected through the OSR assists the Department of Health to:
- Identify key issues affecting Aboriginal and Torres Strait Island primary health services;
- Identify gaps in Aboriginal and Torres Strait Islander primary health services provided;
- Identify the services delivered by the Aboriginal Community Controlled Health Service (ACCHS) sector and other organisations funded under the Indigenous Australians’ Health Program (IAHP); and
- Collect information on the continuous quality improvement (CQI) process of services funded under the Indigenous Australians' Health Program.
The Australian Institute of Health and Welfare (AIHW) recently conducted a review into the OSR data collection including extensive consultation with the Indigenous health sector. The Health Data Portal (the Portal) team is currently developing the Portal’s OSR capability based on the review recommendations and information gathered at the recent Portal Co-design Workshops.Key themes of the OSR Review recommendations include:
- Reduce duplication and streamline the reporting wherever possible;
- Restructure and streamline the OSR into a small number of sections, with related items grouped together;
- Pre-populate items from the previous year’s report wherever possible; and
- Build functionality to make it easier for services to input workforce full-time equivalent (FTE) information.
A more detailed summary of the OSR Review is available on the AIHW website, and the key recommendations from it will be published there shortly.
OSR collection through the Health Data PortalThe revised OSR data collection will be implemented progressively into the Portal in two stages over the next two reporting periods:
- Stage 1: OSR Portal Implementation (1 July 2019): Only the OSR questions which remain unchanged will be included in the Portal, not all the OSR questions.
- Stage 2: OSR Portal Implementation (1 July 2020): All the revised and new OSR questions from the AIHW OSR review will be included in the Portal.
From 1 July 2019 health services will submit their OSR data through a streamlined OSR online form in the Portal, similar to the nKPI online form. There are four areas of information to be collected:
- Organisation Profile;
- Activity Profile;
- Workforce Profile; and
- Data Sharing Consent.
There will also be a new Workforce FTE calculator to help you to determine the full time equivalent numbers for part-time staff.
Additional sheets will also be added to the QLIK Interactive Reports Dashboard to reflect your OSR Episode of Care and Client numbers data.